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How to protect yourself

Online security checklist

  • Install security software and turn on automatic updates
  • Scan your computer regularly

Avoid using shared computers or devices as they may have malware that could compromise the security of your online activity.

  • Don’t fall for SMS phishing - fraudsters can spoof the sender name so they may appear to be from a trusted source. These SMS’s often use scare tactics and contain links to fake websites in an attempt to capture your passwords and other sensitive information.
  • Keep your operating system and apps updated - go to iTunes for Apple devices, Samsung or Google play store for Android devices and the Microsoft or Windows Phone Store for Windows devices.
  • Stay clear of unsafe or fake apps - only download apps from official app stores and never from a link within an email or SMS.
  • Protect your device with a security app such as McAfee Multi Access
  • Tighten your mobile service security - call your mobile service provider and ask if they can add a keyword to your account and call them immediately if you notice unexpected or unusual service outages.
  • Use a passcode to protect access to your mobile device and access to your apps - particularly if you have apps linked to your credit card or PayPal.
  • SMS Code or Token provide an extra layer of protection by generating a one-time password which you use to authorise by Cashbaba, giving you greater peace of mind when transaction online.
  • Be wary of scams - use caution when receiving a phone call from someone claiming to be from a reputable organisation and consider what they are asking for. Never give them remote access to your computer. If in doubt, ask for a reference number and call back on a trusted number (i.e. from the phone book) to confirm the call was genuine.
  • Use caution opening emails - you may receive phishing emails that contain links or malicious attachments that could capture your details or harm your device. Regularly visit our latest scams page for scams targeting Cashbaba customers.
  • Regularly change passwords for everything online – we recommend setting a reminder to change them every couple of months.
  • Always look for the padlock - type in www.cashbaba.ug rather than using a favourite, or links received by SMS or Email.
  • Protect your identity - never provide your personal or security details, including customer ID or passwords, in response to any email or SMS, even if it looks legitimate.
  • Regularly check accounts for any suspicious transactions.
  • Secure your mailbox - use a padlock and report any missing mail to the relevant provider.
  • Be guarded with your social media accounts – be familiar with your privacy settings and ensure you only share what you want with who you want. Consider hiding things like your date of birth, work information & contact details.
  • Cashbaba verification code or OTP provide an extra layer of protection by generating a one-time password used to authorise by Cashbaba, Live transactions and allow you access to higher payment limits.
  • Regularly change passwords on all software and databases e.g. accounting software.
  • Keep data safe - implementing a regular backup procedure is a simple way to safeguard critical business data. Setting user PC permissions and encrypting your databases will also help.
  • Be on the lookout for business scams - verify all emails and calls claiming to be from a provider or someone in your company before performing any requests.
  • Implement a cyber security strategy to counter the evolving cyber threats. E.g. ensuring secure remote access protocol and setting up firewall rules.
  • Protect your website with a controlled 3rd party 'ethical hack', which can help assess and mitigate the risks for Internet security, independent of any vendor or supplier.
  • If they aren’t already – you could consider making withdrawals multiple-to-sign.