The following words and expressions shall have the corresponding meanings wherever appropriate.
No person is entitled to use the CashBaba e-wallet without proper understanding hereby agreeing to the Terms and Conditions of the Service. By using the CashBaba e-wallet, the you thereby agree and give consent to these Terms and Conditions, which form the contract between you and CashBaba. CashBaba shall be governed by such existing terms and conditions and also by amendments made to the same from time to time. These terms and conditions shall be in addition to and not in derogation of other terms and conditions relating to any of your account and/or the respective product or the service provided by CashBaba unless otherwise specifically stated.
Issue of personal e-wallet is governed by CashBaba Policy. The following Business rules will apply to your personal account.
By accepting the terms and conditions, you:
It is mandatory that we follow strict guideline of Bangladesh Bank for KYC. Hence, you are authorizing CashBaba to make any inquiry we consider necessary to validate your identity. This may include asking you for further information, requiring you to provide your date of birth, mother’s name, father’s name, address and other information that will allow us to reasonably identify you, requiring you to take steps to confirm ownership of your email address or financial instruments. We also ask to see your NID, driver’s license, passport or other identifying documents at any time. CashBaba reserves the right to close, suspend, or limit access to your CashBaba account and/or the CashBaba services in the event we are unable to obtain or verify this information.
Do not use previously used password for CashBaba account. Password is case sensitive and confidential CashBaba information.
Here is a list of "don’ts":
The transaction fees are added as Annexure B.
If you have a CashBaba balance, you may withdraw your money by:
CashBaba has established security procedures and shall make reasonable efforts consistent with industry standards to protect cardholder data, meet all applicable audit requirements and comply with PCI DSS (hereinafter “Payment Card Industry Data Security Standards”) and such other applicable rules, regulations, codes of practice, guidance and industry standards related to the handling and processing of credit card data in force from time to time during the term hereof (“Payment Card Issuer Requirements”), as established by the PCI Security Standards Council.
CashBaba is responsible for the security of cardholder data CashBaba possesses or otherwise stores, processes, or transmits on Customer’s behalf, or to the extent CashBaba could impact the security of Customer’s cardholder data environment.
CashBaba agrees to comply with all applicable PCI DSS requirements to the extent that CashBaba handles, has access to, or otherwise stores, processes or transmits Customer’s cardholder data, or manages Customer’s cardholder data environment.
CashBaba agrees to comply with all applicable laws that require notification of individuals or parties in the event of unauthorized disclosure of cardholder data. Pursuant to the provisions hereof, in the event of a breach of any of CashBaba’s security obligations relating to PCI or other event requiring notification under applicable law, CashBaba agrees to assume responsibility for informing all such individuals in accordance with applicable laws, and, subject to the indemnity and limitations on liability provisions contained herein.
In consideration of CashBaba providing the Product, you agree to indemnify and hold CashBaba harmless against all actions, claims, demands proceedings, loss, damages, costs, charges and expenses which CashBaba may at any time incur, sustain, suffer or be put to as a consequence of or arising out of or in connection with any services provided to you pursuant hereto. You shall indemnify and keep indemnified CashBaba for unauthorized access by any third party to any information/instructions/triggers given by the you or breach of confidentiality.
16.1 The Product and the terms and conditions of the same are governed by the applicable laws in the Peoples’ Republic of Bangladesh such as- Bangladesh Bank regulations under PSP license, Payment and settlement act, 2014 or any other regulatory bodies.
If any provision of this terms and conditions is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this terms and conditions to the minimum extent required, and the remaining provisions will remain valid and enforceable.
|Sl. No||Description||Amount (BDT)|
|1.||Maximum balance at any point of time||4,00,000|
|2.||Add Money through any channel per transaction||1,00,000|
|3.||Add Money Per Month||4,00,000|
- Per transaction limit
- Daily limit
- Monthly limit
Withdraw to Bank A/C
- Per transaction limit
- Daily limit
- Monthly limit
Mobile Recharge (Single number)
- Per transaction
- Daily limit (pre-paid)
- Daily limit (post-paid)
Note: *CashBaba reserves the right to change the limit structure at its discretion. ** Customer is not allowed to do any transaction (receive or transfer) before the approval of bank account.
|Utility Bill Payment||BDT 10|
|Credit Card Bill Payment||1.25%|
|Add Money from Debit/Credit Card||Free|
|Add Money from Bank||Free|
|Transfer Money to Bank||1.25%|
|Send Money (Wallet to Wallet)||Free|
|Receive Money (Wallet to Wallet)||Free|
|QR Code Purchase||Free|